Luxury Client Experience Ambassador

Prada; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury fashion brand in London is seeking a Prada Client Advisor to deliver an extraordinary customer experience. Responsibilities include exceeding sales targets and fostering relationships while demonstrating deep product knowledge. The ideal candidate has previous luxury brand experience, excellent communication skills, and fluency in English. Join a creative international team committed to excellence and diversity.

Qualifications

• Experience within a luxury or premium brand is preferred.
• Strong understanding of luxury customer service principles.
• Capability to foster long-lasting relationships with clients.

Responsibilities

• Create a welcoming environment and provide excellence service.
• Exceed individual sales targets and support store success.
• Capture customer data in CRM for personalized service.
• Participate in store operations and maintain stock organization.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Ability to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Job description

A leading luxury fashion brand in London is seeking a Prada Client Advisor to deliver an extraordinary customer experience. Responsibilities include exceeding sales targets and fostering relationships while demonstrating deep product knowledge. The ideal candidate has previous luxury brand experience, excellent communication skills, and fluency in English. Join a creative international team committed to excellence and diversity.