Logistics Contract Manager
Upto £50k, Staffordshire
Strive Supply Chain is a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport and Warehouse Operations.
Our client is a leading 3PL with a turnover exceeding £25 million. Due to a period of growth, they now require a Logistics Contract Manager to manage an established client at their site in Staffordshire.
Key Responsibilities
- Full budgetary responsibility for the customer's contract.
- Full management of the open book commercial model.
- Creation and agreement of weekly cost reports and oversight of correct, timely and accurate invoicing to the client.
- Drive development and lead the contract through change required in line with agreed strategy with the client.
- Ensure the contract is planned & controlled in a proactive, constructive and progressive manner.
- Develop, execute and deliver strategic cost‑saving initiatives.
- Responsibility for all transport functions within the customer's site.
- Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets.
- Manage the contract operation, directly, both daily, weekly (tactical) and on a long‑term basis (strategic).
- Manage the relationship with all sub‑contractors employed on the contract.
- Deal with all escalated operational issues.
- Understand the key drivers of the operation, managing accurate and meaningful KPIs which in turn ensure the productivity and profitability.
- Act as the key on‑site contact for the client ensuring that all SLAs are met and that additional requirements are addressed.
- Maintain a high level of Health & Safety compliance and quality standards, in line with business requirements and relevant legislation.
- Oversee the maintenance and compliance of the fleet assigned to the contract.
- Responsibility for the creation and maintenance of all SOPs to provide robust systems and processes.
Ideal Person
- A proven track record that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs.
- The ability to identify and mitigate contractual risk (e.g., service penalties or indemnities).
- Knowledge of transport regulations and logistics contract law.
- Experience working as a partner with a customer on their own site and leading a team responsible for all transport functions within the customer's site.
- Excellent communication skills with the ability to effectively interact with various stakeholders to develop, execute and deliver strategic cost‑saving initiatives.
- An in‑depth knowledge of logistics operations (HGV fleet, warehousing, and distribution).
- Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long‑term basis.
- Competency with transport management systems (TMS), fleet tracking and ERP platforms.
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