Loch Lomond Resort Membership Specialist

The Cameron House; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

A prestigious Scottish resort is seeking a Membership Advisor to enhance guest experiences by promoting and managing membership options across leisure, spa, golf, and marina facilities. The successful candidate will handle member inquiries, sales, and administration while ensuring compliance with regulations. Ideal for someone with strong sales skills, attention to detail, and a passion for customer service, this role offers a supportive environment and numerous benefits, including training and personal development opportunities.

Benefits

Free meals during duty

Pension scheme

Discounts on various services

Free Leisure Club Membership

Qualifications

• Essential background in sales and experience in leisure, spa, golf or marina industries preferred.
• Strong interpersonal and customer service skills are required.
• Ability to manage memberships and administration accurately.

Responsibilities

• Promote and sell various membership options.
• Handle membership inquiries and maintain member relationships.
• Ensure compliance with GDPR and PCI regulations.

Skills

Sales skills

Communication skills

Customer service orientation

Organizational skills

Attention to detail

Education

National 5 qualifications in English and Maths

Tools

Microsoft Office

ResortSuite

Job description

A prestigious Scottish resort is seeking a Membership Advisor to enhance guest experiences by promoting and managing membership options across leisure, spa, golf, and marina facilities. The successful candidate will handle member inquiries, sales, and administration while ensuring compliance with regulations. Ideal for someone with strong sales skills, attention to detail, and a passion for customer service, this role offers a supportive environment and numerous benefits, including training and personal development opportunities.