Linguistic Validation Programs Director — Growth & Delivery

RWS Group; United Kingdom; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global language technology company based in the UK is seeking a Program Director to lead client-facing operations and manage multiple program teams. The ideal candidate will have strong leadership, communication, and analytical skills, with demonstrated experience in the translation/localization industry. This role is crucial for ensuring customer satisfaction and profitability across various programs. Ideal for candidates with a passion for innovation and operational excellence.

Qualifications

• Experience in project coordination within the translation/localization industry.
• Proven leadership or mentoring capabilities.
• Successful account management experience.

Responsibilities

• Engage with customers as a senior operational leader.
• Drive customer satisfaction through process improvement.
• Analyze operational revenue forecasts.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Organizational skills

Teamwork

Negotiation skills

Fluency in English

Education

College/university degree in Business or related field

Job description

A global language technology company based in the UK is seeking a Program Director to lead client-facing operations and manage multiple program teams. The ideal candidate will have strong leadership, communication, and analytical skills, with demonstrated experience in the translation/localization industry. This role is crucial for ensuring customer satisfaction and profitability across various programs. Ideal for candidates with a passion for innovation and operational excellence.