Leasing & Resident Experience Lead (Junior AM)

Modern Living Solutions; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property management firm in London is seeking a Junior Assistant Manager to coordinate customer service and manage daily operations to meet leasing goals. The role involves enhancing tenant satisfaction and retention through effective communication and proactive service delivery. Ideal candidates will have experience in property management and familiarity with relevant legislation. This position offers opportunities for growth and development.

Qualifications

• Experience managing operations with P&L responsibility.
• Knowledge of Landlord/Tenant Legislation.
• Fluent English verbal and written communication skills.

Responsibilities

• Coordinate the customer service experience.
• Manage day-to-day operations to meet leasing goals.
• Promote resident satisfaction and retention.

Skills

Leasing/sales performance

Team collaboration

Communication skills

Organization skills

Numerical skills

Customer service

Education

Good level of general education

Tools

Microsoft Office

Property operations software

Job description

A leading property management firm in London is seeking a Junior Assistant Manager to coordinate customer service and manage daily operations to meet leasing goals. The role involves enhancing tenant satisfaction and retention through effective communication and proactive service delivery. Ideal candidates will have experience in property management and familiarity with relevant legislation. This position offers opportunities for growth and development.