Lead Team Manager - Fashion, Home & Beauty

Marks & Spencer Plc; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Fashion, Home & Beauty to lead and inspire their team on the shop floor. The ideal candidate will drive performance, coach team members, and use commercial insights to excel in a fast-paced retail environment. Responsibilities include enhancing customer service, supporting store growth, and developing team capabilities. Successful candidates will embody flexibility and adaptability, fostering a high-performance culture that prioritizes customer experience and team development.

Qualifications

• Ability to lead a team and deliver excellent customer service.
• Understanding of business processes and KPIs.
• Good communicator and listener.

Responsibilities

• Drive sales and service through effective team leadership.
• Coach and develop the team for high performance.
• Support safety and legal compliance in the store.

Skills

Team leadership

Customer service

Coaching and development

Commercial insight

Flexibility and adaptability

Job description

A leading UK retailer is seeking a Team Manager in Fashion, Home & Beauty to lead and inspire their team on the shop floor. The ideal candidate will drive performance, coach team members, and use commercial insights to excel in a fast-paced retail environment. Responsibilities include enhancing customer service, supporting store growth, and developing team capabilities. Successful candidates will embody flexibility and adaptability, fostering a high-performance culture that prioritizes customer experience and team development.