Lead Quality Assurance Engineer

Infoplus Limited; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology consulting firm seeks a seasoned Lead QA Engineer to drive quality strategy. This hands-on leadership position involves collaboration with multiple teams to develop robust test strategies and execute them effectively. Candidates should have over 7 years of QA experience and at least 2 years in a leadership role. The job is based in Milton Keynes and offers a hybrid working model.

Qualifications

• 7+ years of QA experience with at least 2+ years in a lead/managerial capacity.
• Strong background in Agile/Scrum methodologies and working closely with Tech PMs & product teams.
• Excellent communication & presentation skills, able to convey complex information clearly.

Responsibilities

• Drive the overall quality strategy and develop robust test plans.
• Lead hands-on testing activities and collaborate with automation teams.
• Build and maintain QA dashboards and provide status reports.

Skills

QA experience with a focus on leadership

Agile/Scrum methodologies

Test management tools

Communication and presentation skills

Mentoring distributed QA teams

Tools

Jira

TestRail

Jenkins

Job description

Lead QA Engineer – Infoplus Technologies UK Limited

Location: Milton Keynes, England, United Kingdom | Hybrid/Onsite

We are seeking a seasoned Lead QA Engineer to drive the overall quality strategy for our products. In this hands-on leadership role, you will partner closely with Tech Project Managers, Engineering, Dev, and Product teams to translate requirements into robust test strategies, plans, and execution. You’ll own quality metrics, coach a high-performing QA team, and champion a culture of continuous improvement and transparent reporting.

Responsibilities

1. Quality Strategy & Planning – Collaborate with Product Owners & Tech PMs to understand project goals, scope, and acceptance criteria; develop detailed test plans, test cases, and test data aligned with project timelines and risk profiles.
2. Hands-On Test Execution – Lead and participate in testing activities (manual & automated) across web and backend services; collaborate with the test automation team to promote shift-left practices and CI/CD integration; validate defect fixes, perform root-cause analysis, and ensure high-quality releases; assign, review, and prioritize tasks for QA engineers; remove blockers and ensure on-time delivery; foster a culture of collaboration, learning, and accountability through code/test reviews and coaching; define career development goals; conduct regular feedback and performance evaluations.
3. Progress Tracking & Reporting – Build and maintain QA dashboards in tools like Jira, TestRail, or equivalent; present concise status reports and data-driven insights to stakeholders, highlighting risks & mitigation plans.
4. Stakeholder & Cross-Team Collaboration – Act as the primary QA point of contact for Tech PMs, Engineering Leads, and Product Owners; participate in sprint planning, backlog grooming, and release readiness reviews; advocate for high product quality and user experience throughout the SDLC.
5. Process Improvement – Evaluate and refine QA processes (test pyramid, risk-based testing, automation strategy); introduce best practices, emerging tools, and methodologies to boost efficiency and coverage; lead retrospectives to capture lessons learned and drive continuous improvement.

Qualifications

• 7+ years of QA experience with at least 2+ years in a lead/managerial capacity.
• Strong background in Agile/Scrum methodologies and working closely with Tech PMs & product teams.
• Proficiency in test management tools (e.g., Jira, TestRail, Zephyr), defect tracking, and CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.).
• Solid understanding of software development life cycle (SDLC), APIs, databases, and modern web/mobile architectures.
• Excellent communication & presentation skills—able to convey complex information clearly to technical and non-technical stakeholders.
• Demonstrated ability to lead and mentor distributed QA teams, set priorities, and deliver under tight timelines.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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