Lead Manager - Baldock Extra

Tesco Plc; Baldock; On-site; GBP 30,000 - 40,000; Part time

Job summary

A leading retail company in Baldock is seeking a Lead Manager responsible for guiding a management team and ensuring excellent service for customers. This role emphasizes team building, management in a customer-facing environment, and leading from the store floor. The successful candidate will maximize sales while fostering a community-oriented work culture. Flexible working and significant benefits are offered.

Benefits

20 days holiday, increasing to 22 days after 12 months

10% discount and 15% at payday weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Proven management skills in a customer-facing environment.
• Ability to build strong relationships with colleagues.
• Experience in leading teams through change.

Responsibilities

• Guide the management team to ensure excellent service.
• Maximise sales, impact, and presentation for the department.
• Lead from the front on the store floor.

Skills

Team building

Communication

Leadership

Problem-solving

Change management

Job description

Lead Manager – Baldock Extra

Shift pattern: varies from day to day but are planned in advance.

About the role

Becoming a manager in a Tesco store gives you a driving role in serving Britain’s shoppers a little better every day. As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers. It’s a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers. You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You’ll get to grow your own team – by spotting talent and giving them the feedback and support they need to be their best. We’ll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time. This role is what management should be: out of the office and leading from the front – on the store floor with your colleagues and customers.

Key responsibilities and skills

• Talking to colleagues, to share and encourage new ideas and best practice
• Being warm and welcoming, taking time to recognise and listen to others
• Building a strong team spirit and a network of relationships that stretches beyond the store
• Look ahead and seize opportunities
• Act quickly to do what’s right for colleagues and customers
• Thrive on change and lead people through it together
• Know how to be at your best – and exceed expectations

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose what you use from discounts and shares to cycle‑to‑work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About Tesco

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Equal Opportunities

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Additional Details

• Seniority level: Mid‑Senior level
• Employment type: Temporary
• Job function: Project Management and Information Technology / Retail