IT Support Technician

Story Homes Group; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned building firm based in Carlisle is seeking an experienced IT Support Technician to join their dedicated IT team. In this role, you will provide day-to-day support for IT operations, ensuring that systems are reliable, efficient, and meet the needs of users. The ideal candidate should possess hands-on experience in supporting IT services, a solid understanding of IT environments, and strong problem-solving skills.

Qualifications

• Hands-on experience in supporting IT services required.
• Solid understanding of IT environments necessary.
• Strong problem-solving skills needed.

Responsibilities

• Provide day-to-day support for IT operations.
• Ensure systems are reliable and efficient.
• Meet the needs of our users.

Skills

Problem-solving skills

IT service support

Understanding IT environments

Job description

We are seeking an experienced IT Support Technician to join our dedicated IT team at our Carlisle office.

In this role, you’ll provide day to day support for IT operations, ensuring systems are reliable, efficient and meet the needs of our users.

We are looking for someone with hands‑on experience in supporting IT services, a solid understanding of IT environments and strong problem‑solving skills.

Story Homes is a 5* builder with a mission to design and build quality homes that people aspire to live in. We are proud to build beautiful homes that bring something different to the areas in which we operate.

Founded in 1987 by Fred Story, our family‑owned business goes to great lengths to craft houses that are not only strong in build, but in character too. We are proud to challenge the conventions of mass‑produced newbuilds and stand apart from the crowd.

How to apply

If you are interested in this vacancy, please apply by sending your CV and cover letter to [e-mail]. We will attempt to respond to all applications we receive however, please note that in some instances this is not always possible therefore if you have not had a response to your application within three weeks of the closing date, you can presume that you have not been shortlisted for the next stage of recruitment.