IT Support Engineer M/F

Flatchr; Poole; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A technology solutions provider based in Poole is seeking an experienced IT Support Engineer to ensure the smooth operation of information systems. The position requires strong expertise in network security, operating systems, and telecom technologies. Candidates should have over 8 years of relevant experience. The role offers a salary range of £35,000 to £50,000, private healthcare, and opportunities for career growth within the organization.

Benefits

Private Health care

Company Events

Company Laptop

Company pension scheme

Extensive training

Access to gym facilities

Qualifications

• 8 to 10 years of experience in a similar position.
• Knowledge of communication protocols.
• Experience in installing, configuring, and troubleshooting IT equipment.

Responsibilities

• Ensure the smooth operation of the information system and the quality of the network.
• Liaise between Group IT and UK business stakeholders.
• Implement and administrate operating systems and networks.

Skills

architecture and system functionalities

telecoms technologies

operating systems (e.g. Windows 10/11, Windows Server 2016, Linux)

Active Directory and LDAP directories

network and system administration

Tools

VMWare

Hyper-V

Job description

# IT Support Engineer M/F* Poole, BH12 4QT* CDI* 05/01/2026* £35000- £50000## Description**Join TDSi and Hirsch UK - Part of the Vitaprotech/Hirsch Group**With offices in Poole, Dorset and Coventry, TDSi and Hirsch UK have a strong heritage in delivering innovative and reliable security solutions both in the UK and around the world. We design and develop integrated security systems that protect people, property, and assets from edge to core, combining access control, perimeter security, perimeter intrusion detection, and video technologies.As part of the Vitaprotech/Hirsch Group, an international leader in intrusion and perimeter detection, access control, and video & unified security platforms, we’re helping to build a safer and more secure world. Since 2012, Vitaprotech/Hirsch has supported its companies through innovation and sustainable growth. Backed by Seven2 and BPI, the Group continues its ambitious international expansion and now employs more than 700 people worldwide.**Find out More:**We are looking for an **IT Support Engineer** to support our strategic growth and new challenges!This role is responsible for :* Ensuring the smooth operation of the information system and the quality of the network, taking into account user expectations and needs, while ensuring maximum system security* Implementing the operational and security strategy of the Group and the Company* Liaising between Group IT and UK business stakeholders for continuous improvement and technological advancement of the wider business**Key responsibilities:*** To achieve the objectives set by the Group IT department, including participation to the definition of strategy and implementation of development projects* To perform needs analysis and technology watch, to anticipate necessary changes and propose improvements* To implement and administrate operating systems and networks with the IT department* To maintain and develop a system and network infrastructure with the IT department and to provide technical support to new system projects**Qualifications/Skills required to succeed in the position:**Proficiency in :* architecture and system functionalities* telecoms technologies, Internet* office environments* operating systems (e.g. Windows 10/11, Windows Server 2016, Linux)* Active Directory and LDAP directories* IT and telecommunications security standards and procedures* network and system administrationKnowledge of :* VMWare or Hyper-V virtualization* communication protocols* installing, configuring and troubleshooting IT equipment**Highly valued:*** 8 to 10 years of experience in a similar position**Place of work:*** Position based in Poole or Coventry with frequent travel to both Company offices.* Hybrid working after probation period**Hours of Work :*** 40 hours per week (8.30am to 5.00pm from Monday to Friday - 30 min lunch break)**Salary & Benefits :*** £35-50k package depending on experience* Private Health care* Company Events* Company Laptop* Company pension scheme* Extensive training during an in-depth integration in Poole* TDSi offices with office space, meeting room, demo room, Parking, GYM and kitchen facilities.* Career growth within TDSi/Hirsch UK as well within the Vitaprotech/Hirsch Group.* Starting date: ASAPWe are committed to a sustainable approach to Social and Environmental Responsibility, with the aim of improving the quality of life of our employees and enabling them to play an active role in this change.TDSi/Hirsch UK and the Vitaprotech/Hirsch Group are open to all talents and all differences.Then send us your detailed application and your salary expectations !You can contact us by e-mail to:Célia BEL, International HR [e-mail].B.: TDSi/Hirsch UK does not want to be contacted by Recruitment companies.