IT Support Analyst — UK Security-Cleared (Public Sector)

Unisys; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A multinational technology company is seeking a Support Analyst in Milton Keynes to assist in delivering IT services to Public Sector clients. The role involves incident monitoring, user account administration, and supporting project management. Candidates should have strong analytical skills, IT literacy in UNIX and Windows, and effective communication skills. Competitive benefits include pension and private medical options.

Benefits

Pension

Life Assurance

Private Medical

Option for private dental

Qualifications

• Candidates must demonstrate a keen interest in IT Service Management.
• Strong analytical and financial skills required.
• Ability to manage multiple activities effectively.

Responsibilities

• Monitor incidents and service requests during duty hours.
• Investigate and resolve incidents to avoid SLA breaches.
• Provide project office administration support.

Skills

IT Service Management

Attention to detail

Financial skills

Analytical skills

Stakeholder relationship building

Verbal and written communication

Flexibility

IT literacy

Tools

UNIX

Windows

Microsoft SQL Server

Oracle Database

PostgreSQL

Scripting

Job description

A multinational technology company is seeking a Support Analyst in Milton Keynes to assist in delivering IT services to Public Sector clients. The role involves incident monitoring, user account administration, and supporting project management. Candidates should have strong analytical skills, IT literacy in UNIX and Windows, and effective communication skills. Competitive benefits include pension and private medical options.