IT Infrastructure Support Engineer – Windows & Cloud

Practice Plus Group; Colchester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading healthcare provider in the United Kingdom is seeking an Infrastructure Support Engineer to join their team. This full-time role involves building and supporting Windows Server estates, managing Active Directory, and providing support for Microsoft 365 in a collaborative environment. The ideal candidate will have strong customer focus, analytical skills, and technical experience in VMware, Cisco, and Azure settings. This position offers a competitive salary and opportunities for professional development.

Benefits

Discounts on shopping and leisure activities

Career coaching and personal development support

24/7 employee assistance helpline

Qualifications

• Customer-focused approach required.
• Strong analytical skills with attention to detail.
• Experience with ITIL principles and Service Desk environments.
• Technical expertise in Windows Server and Active Directory.

Responsibilities

• Build, configure, and support Windows Server estate.
• Manage Active Directory - user/groups, DNS, GPOs.
• Provide Microsoft 365 support and administration.
• Handle Cisco Networking tasks for Layer 2 and Layer 3.
• Setup and configure Azure IAAS.
• Participate in on-call rota once every four weeks.

Skills

Customer focused

Analytical approach

Understanding of ITIL principles

Previous experience in a Service Desk Environment

Technical Skills - VMware vSphere

Microsoft Windows Server

Active Directory

CISCO Switching & Routing

Tools

Windows Server

Microsoft 365

Cisco Networking

Azure IAAS

Job description

A leading healthcare provider in the United Kingdom is seeking an Infrastructure Support Engineer to join their team. This full-time role involves building and supporting Windows Server estates, managing Active Directory, and providing support for Microsoft 365 in a collaborative environment. The ideal candidate will have strong customer focus, analytical skills, and technical experience in VMware, Cisco, and Azure settings. This position offers a competitive salary and opportunities for professional development.