ISPA Team Administrator — Patient Care & Admin Support

HIOW Healthcare; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare provider in Winchester is seeking an Administration professional to support the Integrated Single Point of Access (ISPA). The role entails providing excellent telephone support to patients and nurses, addressing email referrals, and ensuring quality patient care. Ideal candidates will possess strong communication skills, adaptability, and a patient-focused mindset. Previous experience in administration or knowledge of community health is advantageous but not mandatory, as full training will be provided.

Qualifications

• Patient-focused approach to care and communication.
• Ability to adapt and prioritize tasks effectively.
• Experience in an administration role or knowledge of community health is beneficial.

Responsibilities

• Provide excellent telephone support to patients and nurses.
• Address and answer email referrals professionally.
• Support the administration department in patient care coordination.

Skills

Excellent telephone manner

Communication skills

Flexibility

Team player

Job description

A regional healthcare provider in Winchester is seeking an Administration professional to support the Integrated Single Point of Access (ISPA). The role entails providing excellent telephone support to patients and nurses, addressing email referrals, and ensuring quality patient care. Ideal candidates will possess strong communication skills, adaptability, and a patient-focused mindset. Previous experience in administration or knowledge of community health is advantageous but not mandatory, as full training will be provided.