Investigator (hybrid)

SRA; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regulatory authority in the UK seeks an Investigator (hybrid) to manage high-volume casework. The role involves assessing misconduct reports, gathering evidence, and engaging with regulated firms. Ideal candidates will have experience in investigations, strong communication skills, and the ability to handle complex cases. Opportunities for career development and a collaborative working environment are available.

Benefits

Rolling in-depth training

Career development opportunities

Varied caseloads

Qualifications

• Proven experience in case management or investigations.
• Ability to synthesise information and apply decision-making rules.
• Skilled in drafting professional documents and correspondence.

Responsibilities

• Review and assess reports of misconduct and regulatory breaches.
• Gather information and prioritise high-risk matters.
• Engage with firms to gather information and provide updates.

Skills

Experience in managing cases or undertaking investigations

Ability to gather and analyse information

Experience drafting complex documents

Strong case management skills

A track record of delivering a positive experience

Open to varied backgrounds

Job description

Overview

Join to apply for the Investigator (hybrid) role at Solicitors Regulation Authority.

We are recruiting Investigation Officers for both AERT and our Investigation teams. The role involves handling high-volume, fast-paced casework to assess matters, gather evidence, engage with regulated firms and individuals, and determine appropriate actions. The position can be remote or hybrid depending on location.

Responsibilities

• Review and assess reports of misconduct and regulatory breaches.
• Gather information, identify potential rule breaches, and prioritise high-risk matters.
• Analyse evidence, make sound decisions using established rules and frameworks, and determine whether further investigation is warranted.
• Engage with firms and customers to gather information and provide updates; draft clear, professional correspondence.
• Manage caseloads across varying complexity and support decisions to close matters or escalate for full investigation.
• Contribute to a positive customer experience and maintain high standards of service.
• Support associates and teams in investigations for lower to medium complexity matters when applicable.

Qualifications and skills

• Experience in managing cases or undertaking investigations.
• Ability to gather and analyse information and apply rules or decision-making frameworks.
• Experience drafting complex documents or letters to a high, professional standard; effective telephone communication and rapport-building with customers.
• Strong case management skills with the ability to prioritise and meet targets.
• A track record of delivering a positive experience to diverse customers and stakeholders.
• Open to applicants from varied backgrounds, including regulatory or legal, casework, or investigation roles.

What’s in it for you?

• Protect the public and enforce high professional standards by engaging with regulated firms and individuals.
• Varied caseloads where no two cases are the same.
• Collaborative work with Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams.
• Rolling in-depth training to develop analysis and investigative skills.

There are opportunities to develop your career within the department, including enhanced investigation or management paths, and specialised teams for complex and high-profile matters.

Useful and additional information

Role Profile and a 'Day in the life of' for Investigation Officers are attached at the bottom of the advert on our website. Part-time hours available (28-35 hours per week across at least 4 days).

Location

If you are not within a commutable distance of Birmingham, London, or Cardiff, a home-based contract may be offered. If within commutable distance, you will be offered a hybrid role with 1-2 days per week in the office and the remainder remote.

For questions not answered in the advert or on our website, please contact us via the apply page.

To apply

Use the apply button at the bottom of the advert on our careers page. Upload a CV and provide evidence of your knowledge, skills and experience related to the key requirements in the "What we are looking for" section. Each criterion response must be no more than 300 words.

Closing date for applications is 22 September 2025 at 9 am. Assessments are tentatively in early October; interviews in late October/early November.

Previous applicants to the Investigation Officer role in AERT and Investigation teams within the last six months will not be considered.