Integrated Support Worker B3

Esht; Eastbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional health trust in Eastbourne is looking for dedicated individuals to join their community care teams. The roles emphasize supporting patients in their homes, offering personalized care while promoting independence. Successful candidates will have educational qualifications such as NVQ Level 3 and experience in healthcare settings. The trust provides a supportive environment with flexible options and a commitment to innovation in patient care.

Benefits

NHS pension scheme

Onsite nurseries

Free psychological support

Qualifications

• Must have full UK driving license and access to a car.
• Previous experience in nursing or social care setting.
• Basic knowledge of NHS and healthcare.

Responsibilities

• Support people to wash and dress promoting independence.
• Encourage and motivate patients with managing their nutrition.
• Medicines management under supervision.

Skills

Compassionate care

Effective communication

Independence promotion

Education

Good standard of general education

National Vocational Qualification (NVQ) Level 3

Job description

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

East Sussex Healthcare NHS Trust: Investing in Rehabilitation and Home First services to deliver ‘The Art of the Possible’

At East Sussex Healthcare NHS Trust (ESHT) , we’re not just imagining a better future for healthcare— we’re building it.

We are committed to improving outcomes for patients, and driven by a quality improvement approach we’re rethinking what’s possible for patient care through a bold and forward-looking plan. We are investing in our Acute Therapy , Urgent Community Response , and Virtual Ward services. As part of our "Art of the Possible" vision, we’re delivering rehabilitation and care that is:

Closer to home

Faster to access

Seamlessly coordinated

Built around our patients

*Must have full UK driving license and access to a car

Main duties of the job

Our Home First and Virtual Ward models are at the heart of this transformation—enabling people to recover in their own homes with hospital-level support, surrounded by comfort, dignity, and expert care.

✅ This means:

• Faster recovery and fewer hospital admissions
• Truly personalised care , wherever it’s needed
• Greater independence and better outcomes for our communities

But innovation doesn’t happen without passionate people. That’s why we’re investing not just in services—but in you .

Your Next Opportunity Starts Here

We’re recruiting now for talented individuals to join our expanding teams in both acute and community settings.

We’re looking for:

• Occupational Therapists
• Physiotherapists
• Speech and Language Therapists
• Dietitians
• Registered Nurses
• Support Workers across Occupational Therapy, Rehabilitation, Physiotherapy, Dietetics & Nursing

Multiple roles available across Agenda for Change bandings , with flexible options to suit your lifestyle and ambitions.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Detailed job description and main responsibilities

• Support people to wash and dress promoting independence.
• Encourage and motivate patients with managing their nutrition.
• Medicines management from an administration chart under the supervision of an Integrated Senior Support Worker.
• The team work from 8am-10pm 7 days a week, shifts are flexible with full and part time opportunities.
• Independent travel between patient’s homes and the office base in a timely manner

The ISW role is an opportunity to provide outstanding care and support to patients in their own homes. The role involves working alongside Senior ISWs, Nurses and Therapists to optimise patient outcomes. ISWs provide personal care, meds support and support with eating and drinking as well as working towards further competencies to further support the Multidisciplinary team.

The Urgent Community Response teamwork alongside the integrated night service who provide cover overnight

*Must have full UK driving license and access to a car

Person specification

Qualifications

• Good standard of general education, including English and Maths.
• National Vocational Qualification (NVQ) Level 3 or equivalent experience
• Satisfactory General Education and evidence of additional training relevant to role.
• Educated to GCSE level

Experience

• Previous experience in nursing or social care setting Customer care
• Experience of working independently as well as part of a team
• Previous community nursing and/or Physiotherapy, Occupational Therapy experience
• Experience of working in a community setting

Knowledge

• Basic knowledge of the NSH and healthcare
• Knowledge of basic infection control principles
• Awareness of health & safety issues in the working environment
• Awareness of own skills & the requirements of the role
• Understanding the principles of adult & child protection

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Name Mel Ferguson Job title Opertational Delivery and Develoopment Officer Email address [e-mail] Telephone number 03001314722

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