Insurance Customer Advisor – Portree (In-Office)

NFU Mutual Group; Portree; On-site; GBP 24,000; Full time

Job summary

A local insurance agency in Portree seeks a Customer Services Advisor to manage Motor and Home insurance for clients. The role includes selling insurance, assisting with policy changes, and providing customer support via phone, email, and in-person. The ideal candidate should have a strong customer service background, preferably with sales experience. Full training is provided to ensure success in this challenging yet rewarding role. This is a full-time position offering competitive salary and benefits, including holidays and bonuses.

Benefits

20 Days Holiday plus Bank Holidays

Competitive Bonus Schemes

Qualifications

• Vital customer service experience is essential.
• Sales experience is a significant advantage.
• Proficient in Microsoft Word, Outlook, and Excel.

Responsibilities

• Sell and service Motor and Home insurance.
• Deal with clients in person, by phone, and email.
• Assist clients with policy changes, payments, and claims.

Skills

Customer Service Experience

Sales experience

Microsoft Word

Outlook

Excel

Excellent Communication

Team working skills

Job description

A local insurance agency in Portree seeks a Customer Services Advisor to manage Motor and Home insurance for clients. The role includes selling insurance, assisting with policy changes, and providing customer support via phone, email, and in-person. The ideal candidate should have a strong customer service background, preferably with sales experience. Full training is provided to ensure success in this challenging yet rewarding role. This is a full-time position offering competitive salary and benefits, including holidays and bonuses.