Insurance Account Handler

Everywhen; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

An insurance company in East Grinstead is seeking an Insurance Account Handler to support client portfolios and build strong relationships through excellent service. The ideal candidate will have a proactive attitude and experience in customer service. This role offers competitive holiday entitlement and growth opportunities within the company.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Qualifications support (CII or ACII)

Pension scheme

24-hour wellbeing support

Paid volunteering day

Recognition through Spotlight Awards

Qualifications

• Ability to deliver the best client experience every day.
• Willingness to learn and embrace new challenges.
• Experience in customer service is important.

Responsibilities

• Support a designated client portfolio and act as first point of contact.
• Build strong relationships and assist clients with queries.
• Engage in proactive communication with clients.

Skills

Customer service

Proactivity

Initiative

Team collaboration

Resilience

Honesty and integrity

Job description

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in or near East Grinstead.

Role Overview

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

Qualifications

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
• Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
• Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Benefits

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Ardonagh family.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.24‑hour support for physical and mental wellbeing.
• 1 day paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and one of our team will be in touch.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.