Inside Sales Executive

LRQA Group Limited; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading assurance provider is seeking an Inside Sales Executive to drive lead conversions and manage sales activities. Candidates should demonstrate excellent client relationship skills and have a proactive approach to networking. This entry-level position offers full-time employment in Birmingham, United Kingdom, within the Sales and Business Development function.

Responsibilities

• Drive successful lead conversions from marketing leads and self-generated leads to sales opportunities.
• Manage workload and plan to ensure sales targets are met through outbound calls.
• Maintain comprehensive records on the company’s CRM system.

Job description

Join to apply for the Inside Sales Executive role at LRQA.

Role Purpose

LRQA’s mission is to be the leading digitally enabled assurance provider, helping our clients navigate a changing risk landscape. We will achieve this by being the leading assurance provider in key sectors such as food, cybersecurity and ESG, making it easier for clients to do business with us through our digital transformation, and ultimately delivering a portfolio of services that make the world a cleaner, more sustainable and safer place.

Our Business Assurance Business Unit is a recognised, world‑leading professional assurance services organisation. We specialise in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services, including customised training & assurance programmes.

Key Responsibilities

• Drive successful lead conversions from marketing leads and self‑generated leads to sales opportunities and achieve sales‑generated revenue targets.
• Maximise the sales value of each opportunity through excellent discovery and client relationship management.Build a pipeline of sales opportunities through outbound calls and prospecting activity.
• Manage workload and forward planning to ensure sales targets are met through the right mix of outbound calls, lead conversions, pipeline management, quotes sent and contracts won.
• Achieve the required output and mix of activities to meet the agreed KPIs set by the Team Manager.
• Follow up all leads assigned within agreed timescales, ensuring correct level of client discovery to maximise each sales opportunity.
• Engage in weekly outbound prospecting activities, representing the company professionally.
• Proactively work on networking to develop self‑generated leads to support monthly, quarterly and annual targets.
• Maintain comprehensive, up‑to‑date records on the company’s CRM system, ensuring on‑time completion of all follow‑up actions and tasks in line with agreed global sales processes.
• Ensure awareness of marketing activities and follow up on local campaigns and other marketing initiatives.
• Remain competent to produce accurate proposals in line with the requirements for each of the products you are authorised to sell, through refresher training and development activities agreed with your manager.
• Stay abreast of business activity in your sector(s) of sales operation, to support client requirements and develop new sales opportunities.
• Ensure continual updating of product knowledge and market awareness for changes in standards and competitor awareness.
• Ensure pipeline accuracy – with close dates and statuses regularly reviewed and updated.
• Support other team members as needed to ensure that the team performance meets expected activity and sales targets.
• Work effectively with SD and SDS colleagues to ensure that your client KPIs are met in full, raising issues or risks in the appropriate way that enables resolution.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

International Trade and Development