Infrastructure Engineer: IT Operations & On-Call (Medway)

Woodlands; Chatham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A centralized IT service is looking for an experienced Infrastructure Engineer to join their team in Chatham. This office-based position involves advanced troubleshooting across servers, networks, and cloud services to maintain operational efficiency and security. The successful candidate must demonstrate strong customer service skills and have experience with Windows Server and networking. A full UK driving licence and access to transport are essential, given the requirement to occasionally travel to different academies for support.

Qualifications

• Strong customer service skills with an approachable, solution-focused attitude.
• Experience supporting IT infrastructure, including Windows Server and networking.
• Ability to analyze logs and diagnose complex issues.

Responsibilities

• Provide advanced troubleshooting across various IT infrastructures.
• Manage the day-to-day operation of infrastructure systems.
• Lead and support the triage of infrastructure incidents.

Skills

Customer service skills

Troubleshooting

Problem-solving

Tools

Windows Server

Active Directory

Networking

PowerShell

Job description

A centralized IT service is looking for an experienced Infrastructure Engineer to join their team in Chatham. This office-based position involves advanced troubleshooting across servers, networks, and cloud services to maintain operational efficiency and security. The successful candidate must demonstrate strong customer service skills and have experience with Windows Server and networking. A full UK driving licence and access to transport are essential, given the requirement to occasionally travel to different academies for support.