Information Analyst

Islettechnologies; Dawlish Warren; On-site; GBP 31,000 - 38,000; Full time

Job summary

A healthcare organization is seeking an Information Analyst to enhance mental health service quality across the South West region. The candidate will be responsible for data collection, analysis, and reporting. Essential skills include strong analytical abilities, SQL expertise, and proficiency in Microsoft Office and relational databases. This full-time position offers a salary range of £31,049 to £37,796 annually and supports flexible working arrangements.

Qualifications

• Strong analytical skills for data interpretation and conclusion formulation.
• IT skills with proficiency in Microsoft Office and the Internet.
• Experience with relational databases and SQL.

Responsibilities

• Maintain reporting schedule and address data quality issues.
• Write SQL queries and analyze data for decision-making.
• Contribute to projects related to informatics and data reporting.

Skills

Strong analytical skills

Requirements gathering skills

Excellent communication

Time management

Proficiency in Microsoft Office

Relational databases experience

SQL query writing skills

Education

Good general education to GCE/GCSE level including English and Maths

Educated to A level or equivalent experience

Degree level education in IT or equivalent experience

Tools

SQL Server

Spreadsheets

Database interrogation tools

Job description

Job Summary

As an Information Analyst for the South West Provider Collaborative (SWPC), you’ll play a vital role in improving the quality and efficiency of mental health services across the South West peninsula. Your work will involve collecting, analysing, and interpreting data to provide insights that inform decision‑making and service development.

Main Duties of the Job

• The Information Analyst is responsible for maintaining the regular reporting schedule, reviewing the data received and highlighting any data quality issues identified.
• This will involve the writing of SQL queries and an understanding of structured data and relational databases.
• The post holder will use excellent communication, planning, and time‑management skills to ensure the allocated workload is completed and deadlines are met.
• The role includes providing analysis and commentary on data to various audiences to support decision‑making and performance management.
• The post holder is expected to contribute to specific projects related to informatics and data reporting, and maintain documentation around processes.
• Additionally, they may be required to administer routine data collections as necessary.

About Us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider South West region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.

Our Values

We not only recruit based on qualifications & experience – we recruit individuals who possess & demonstrate the behaviours which underpin our Trust’s core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part‑time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job Details

Date posted: 18 December 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year

Contract: Permanent

Working pattern: Full‑time, Flexible working

Reference number: C9369‑25‑1004

Job locations: Langdon Hospital, Exeter Road, Dawlish, Devon, EX7 0NR

Person Specification – Essential

• Strong analytical and requirements gathering skills.
• Be able to interpret results from the analysis, apply the results to the given problem and suggest conclusions to be drawn.
• IT skills particularly use of Microsoft Office and use of the Intranet, Internet and email.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae, charting and pivot tables).
• Understanding of and significant experience of relational databases.

Person Specification – Desirable

• Able to present and explain results of analysis via written and verbal communication.
• Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques.
• Good working knowledge and experience of databases including database interrogation tools.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae).
• Knowledge of NHS processes.
• Experience of SQL Server including SQL query writing skills.
• Understanding of Mental Health issues.

Experience – Essential

• Considerable experience working as an Information Analyst or equivalent experience in a role which is focused on data analysis and reporting.
• Experience of working with analytical systems and processes.

Experience – Desirable

• Experience of working in the NHS or Public Sector.
• Experience of identifying and managing areas where there are shared and conflicting agendas.

Qualifications – Essential

• Good general education to GCE/GCSE level to include English Language and Mathematics.
• Educated to A level or equivalent experience.

Qualifications – Desirable

• Education to degree level (preferably in an IT discipline) or equivalent experience.

Knowledge & Skills – Essential

• Strong analytical and requirements gathering skills.
• Be able to interpret results from the analysis, apply the results to the given problem and suggest conclusions to be drawn.
• IT skills particularly use of Microsoft Office and use of the Intranet, Internet and email.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae, charting and pivot tables).
• Understanding of and significant experience of relational databases.

Knowledge & Skills – Desirable

• Able to present and explain results of analysis via written and verbal communication.
• Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques.
• Good working knowledge and experience of databases including database interrogation tools.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae).
• Knowledge of NHS processes.
• Experience of SQL Server including SQL query writing skills.
• Understanding of Mental Health issues.

Employer Details

Devon Partnership NHS Trust

Address: Langdon Hospital, Exeter Road, Dawlish, Devon, EX7 0NR

Employer website: https://www.dpt.nhs.uk/