Information, Advice & Guidance Officer (Lead Worker)

Only for registered members; Birmingham; On-site; GBP 25,000; Full time

Job summary

A community support organization in Birmingham is looking for a Lead Worker to provide a city-wide support service aimed at empowering deaf citizens. This role will require skills in assessing needs and providing advice. The ideal candidate will possess a BSL level 3 qualification or be a native Deaf BSL user. This is a full-time maternity cover position paying £24,694 per annum.

Qualifications

• Experience working with individuals who have a hearing loss.
• Experience in undertaking client assessments and risk assessments.
• Experience providing advice and signposting clients to external agencies.

Responsibilities

• Deliver frontline services to empower deaf citizens.
• Support with health, wellbeing, and accommodation.
• Assist with economic wellbeing and benefit applications.

Skills

Experience in working with individuals who have hearing loss

Client assessments and risk assessments

Providing advice and signposting

BSL level 3 qualification or native Deaf BSL user

Job description