Independent Living Officer: Housing & Tenancy Support

Folkestone Hythe; Folkestone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in Folkestone seeks an experienced housing worker to join their Independent Living team. Responsibilities include providing support to older and vulnerable tenants, managing anti-social behaviour reports, and conducting inspections for safety. The ideal candidate will have experience in housing management, excellent communication and organisational skills, and a commitment to customer service. A full driving license is a must, and the role predominantly operates within the Folkestone area.

Qualifications

• Experience with anti-social behaviour caseload management is preferred.
• Ability to adapt to change and manage own caseload is essential.
• Knowledge of safeguarding would be beneficial.

Responsibilities

• Deliver intensive housing management to older and vulnerable tenants.
• Sign new tenants into their homes and manage tenancy queries.
• Conduct weekly scheme inspections ensuring safety.

Skills

Problem-solving

Communication skills

Organisational skills

Good literacy

Customer service

Education

Experience of working in a housing management team

Sound knowledge of housing legislation

Job description

A local government authority in Folkestone seeks an experienced housing worker to join their Independent Living team. Responsibilities include providing support to older and vulnerable tenants, managing anti-social behaviour reports, and conducting inspections for safety. The ideal candidate will have experience in housing management, excellent communication and organisational skills, and a commitment to customer service. A full driving license is a must, and the role predominantly operates within the Folkestone area.