In-Store Customer Advisor | Training & Growth

The Boots Company PLC; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail pharmacy company in London is seeking a Customer Advisor to provide exceptional customer service. You will assist customers, promote in-store offers, and support overall store operations. This role requires effective communication, teamwork, and a readiness to learn. You will receive award-winning training accredited by the Institute of Customer Service, along with a range of benefits including employee discounts and a retirement savings plan.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Willingness to learn and undertake training provided.
• Enjoyment in working collaboratively within a team.
• Desire to positively impact customer interactions.

Responsibilities

• Assist customers with their needs and provide excellent service.
• Promote in-store offers and ensure product displays are effective.
• Maintain cleanliness and organization in the store.
• Collaborate with team members to ensure a positive shopping experience.

Skills

Effective communication

Team collaboration

Customer care experience

Ability to work in a fast-paced environment

Job description

A leading retail pharmacy company in London is seeking a Customer Advisor to provide exceptional customer service. You will assist customers, promote in-store offers, and support overall store operations. This role requires effective communication, teamwork, and a readiness to learn. You will receive award-winning training accredited by the Institute of Customer Service, along with a range of benefits including employee discounts and a retirement savings plan.