ICT Field Engineer — Keep Communities Connected

Cumbria; Kendal; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Kendal is seeking an experienced ICT Field Engineer to provide technical support services for ICT end-users. In this full-time role, you will deliver advanced 2nd line ICT support, oversee site commissioning, and manage technical projects. Strong technical knowledge and relevant ICT qualifications are essential. The position requires a proactive team player who embodies values of collaboration and innovation, with a full UK driving licence necessary for site visits.

Qualifications

• Proven experience in ICT support within a large organisation.
• Experience in troubleshooting and resolving complex ICT issues.
• Full UK driving licence (travel between sites required).

Responsibilities

• Deliver advanced 2nd line ICT support for incidents.
• Evaluate, install, configure ICT products.
• Manage office moves and oversee commissioning of sites.

Skills

Strong technical knowledge of ICT systems

Excellent communication skills

Customer service skills

Proactive problem-solving

Education

Relevant ICT qualification or equivalent experience

Tools

Microsoft technologies

Networking principles

Diagnostic tools

Job description

A local government authority in Kendal is seeking an experienced ICT Field Engineer to provide technical support services for ICT end-users. In this full-time role, you will deliver advanced 2nd line ICT support, oversee site commissioning, and manage technical projects. Strong technical knowledge and relevant ICT qualifications are essential. The position requires a proactive team player who embodies values of collaboration and innovation, with a full UK driving licence necessary for site visits.