Hybrid Training Administration Specialist

Early Years Alliance; Tonbridge; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A community-focused charity is seeking a Training Advisor to join their friendly team in Tonbridge. This role involves supporting training administration and promoting educational services to learners and employers. The ideal candidate will exhibit strong organisational skills, excellent verbal and written communication, and experience with Microsoft Office and CRM systems. This is a hybrid position requiring office presence for two days a week. Benefits include substantial annual leave and well-being initiatives.

Benefits

26 days annual leave plus 8 bank holidays

Employer and employee pension scheme

Birthday leave

Access to learning and development opportunities

Recruitment referral payment scheme

Employee assistance programme

Discounts on phone plans

Mental health support

Qualifications

• Experience using Microsoft Office 365 and CRM databases.
• Fast and accurate data entry skills.
• Ability to produce high-quality written documentation.
• Demonstrated experience in a busy office setting.

Responsibilities

• Register and maintain learner and qualification information.
• Promote training and provide initial advice to learners and employers.
• Support pre-enrolment processes and documentation collection.
• Assist with customer satisfaction surveying and operational needs analyses.
• Process salary claims, expenses, and student loan processes.
• Support tutor and assessor recruitment.

Skills

Computer literacy

Data entry skills

Verbal communication skills

Written communication skills

Organisational skills

Tools

Microsoft Office 365

CRM databases

Job description

A community-focused charity is seeking a Training Advisor to join their friendly team in Tonbridge. This role involves supporting training administration and promoting educational services to learners and employers. The ideal candidate will exhibit strong organisational skills, excellent verbal and written communication, and experience with Microsoft Office and CRM systems. This is a hybrid position requiring office presence for two days a week. Benefits include substantial annual leave and well-being initiatives.