Hybrid Health & Wellbeing Triage Specialist

Thrive Tribe; Nottingham; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A wellbeing service provider in Nottingham is looking for a Triage and Support Officer. This full-time role involves conducting health assessments and providing ongoing support to clients. The position offers a starting salary of £23,800 in a fun, varied environment with plenty of growth opportunities. Candidates must possess excellent communication skills and a passion for helping others. This is a hybrid role that allows for flexibility, aligning with the telephone support hours. Join a team dedicated to making a meaningful impact!

Benefits

Regular team events

Flexible working

Tailored health support

Rewards portal with discounts

Enhanced parental leave

23 days holiday increasing yearly

Qualifications

• Excellent customer service and communication skills required.
• Empathetic and caring nature is essential.
• Flexibility in work pattern to cover telephone hours.

Responsibilities

• Conduct initial Health and Wellbeing Assessments over the phone.
• Provide clients with a positive onboarding experience.
• Record referral information accurately using case management systems.

Skills

Customer service

Communication skills

Empathy

Job description

A wellbeing service provider in Nottingham is looking for a Triage and Support Officer. This full-time role involves conducting health assessments and providing ongoing support to clients. The position offers a starting salary of £23,800 in a fun, varied environment with plenty of growth opportunities. Candidates must possess excellent communication skills and a passion for helping others. This is a hybrid role that allows for flexibility, aligning with the telephone support hours. Join a team dedicated to making a meaningful impact!