Hybrid Fleet Compliance & Maintenance Controller

Novuna Consumer Finance; Trowbridge; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading finance company in Trowbridge is seeking a Vehicle Compliance Administrator to ensure vehicle compliance and manage customer service interactions. This role is crucial for maintaining vehicle downtime and managing customer queries. The ideal candidate will have strong organizational and communication skills, along with a basic proficiency in Excel. A flexible benefits package, hybrid working model, and a positive company culture are offered.

Benefits

Excellent bonus scheme

25 days' holiday

Full wellbeing package including BUPA

Digital GP service

24/7 employee assistance

Qualifications

• Enthusiastic with strong customer service skills.
• Well organized, able to work to deadlines with attention to detail.
• Proficient in written and verbal communication.

Responsibilities

• Ensure vehicle compliance and manage planned maintenance.
• Handle customer calls, queries, and complaints effectively.
• Plan and book scheduled events with suppliers and customers.

Skills

Customer service

Organization

Communication

Multitasking

IT literacy (Excel)

Job description

A leading finance company in Trowbridge is seeking a Vehicle Compliance Administrator to ensure vehicle compliance and manage customer service interactions. This role is crucial for maintaining vehicle downtime and managing customer queries. The ideal candidate will have strong organizational and communication skills, along with a basic proficiency in Excel. A flexible benefits package, hybrid working model, and a positive company culture are offered.