Human Resources Advisor (Hybrid)

Ecctis Ltd; Cheltenham; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

An innovative and committed organization in Cheltenham seeks a talented HR Advisor to enhance their HR operations. The role involves responsibilities such as employee relations, recruitment, and training needs analysis while fostering a culture of inclusivity. Candidates should possess a CIPD Level 5 qualification, strong communication skills, and a proactive approach to HR practices.

Benefits

25 days annual leave

Company pension scheme

Life assurance

Group Income Protection

Employee Assistance Programme

Hybrid working

Learning budget

Regular company social events

Qualifications

• Strong track record in a generalist HR role.
• Good knowledge in employment law.
• Previous HR experience dealing with a broad range of HR queries.

Responsibilities

• Support the Senior HR Advisor on ER matters such as investigations and grievances.
• Enhance HR communication and information provisions.
• Drive continuous improvement in HR policies and procedures.

Skills

Communication skills

Coaching skills

Analytical thinking

Problem-solving skills

Interpersonal skills

Education

CIPD Level 5 or above

Tools

HR Systems

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

Hybrid 2 days a week onsite in Cheltenham

CONTRACT

Permanent 100% FTE

REPORTS TO

Head of HR

SALARY DETAILS

up to £38k

About Ecctis:

Ecctis and Enroly are partnering to hire a talented HR Advisor to support our growing teams across both organizations. This is a unique opportunity to work at the heart of two dynamic businesses shaping international education, recognition, and student mobility.

Ecctis is a trusted and internationally respected provider of official qualifications recognition and evaluation services, and the UK ENIC (UK National Information Centre for global qualifications and skills). We work with governments, universities, and employers worldwide to enhance understanding of global qualifications and skills.

Enroly is a leading technology company revolutionising how international student compliance and arrival processes are managed by universities. Our innovative platform is trusted by top UK institutions to deliver a seamless, secure and compliant student experience.

Purpose of role:

Reporting to the Head of HR, the HRA will work in all aspects of the employee lifecycle including employee relations, training needs analysis, recruitment, accurate HR data and reporting as well as acting as system(s) super user. Working closely with key internal stakeholders, coaching and mentoring managers across a wide range of people issues, including performance management, succession planning, training requirements, team effectiveness activities, leadership behaviours, culture and values etc. The successful role holder will support with all things HR and have an eye for detail and thrive in keeping processes running efficiently.

Key responsibilities:

• Supporting with and working alongside the Senior HR Advisor on ER matters such as investigations, grievances, disciplinaries, performance management, absence management, flexible working requests, and family leave.
• Ownership for Training Needs Analysis processes across the business and identifying L&D preferred suppliers, identifying priority requirements across the business and supporting the HoHR in allocating budget accordingly.
• Enhance the HR communication and information provisions to improve employee engagement initiatives, such as the HR intranet, regular company communications and external facing website.
• Act as the initial point of contact for all HR operations matters, providing high quality, consistent first-line HR advice, coaching and guidance relating to policy, procedure and best practice at all levels.
• Driving forward continuous improvement, updating policies and procedures as well as undertaking cyclical HR activities such as reward and performance reviews
• Take accountability for onboarding and induction activities and ensuring a focus on engagement, time to productivity, and positive probation experience and management.
• Support the enhancement of our HR systems efficiencies and data accuracy for dependent systems and departments, to enable a provision of key metrics to the HR Director and Executive Committee and Dashboard reporting,
• Proactive HR support: Identifying potential HR/process risks, suggesting improvements to HR practices. Able to identify and implement business focused solutions.
• Supporting the HR Team in our transformative people initiatives, driving impactful projects such as diversity and inclusion, employee wellbeing, and policy evolution. Partner across teams to foster meaningful change, championing long-term organisational growth and an exceptional workplace culture.
• Provide sound HR advice to employees in line with our policies and procedures

Education and qualifications:

Strong track record in a generalist HR role covering at least two of the designated areas detailed above

• Achieved or working towards CIPD Level 5 or above is strong desirable
• Good knowledge in employment law
• The ability to build solid relationships, with confident and articulate communication skills at all levels in a business organisation
• Excellent coaching and influencing skills, being able to articulate best practice HR successfully
• Previous HR experience dealing with a broad range of HR queries.
• Knowledge and experience using HR Systems
• Ability to deal with difficult and sensitive situations in a diplomatic manner using professional judgement
• Good analytical and problem-solving skills with the ability to apply knowledge, creativity, whilst ensuring adherence to HR policies and procedures
• A team player, whilst also being able to work independently
• Strong communication skills and able to work quickly on different tasks
• Proactive and willing to make suggestions for solutions.
• High degree of accuracy
• Proficient in Outlook, Excel, Word, and PowerPoint, and ability to produce meaningful reporting data

Please note: All applicants must hold a current permit or visa showing their right to work in the UK.

Employee benefits

• 25 days annual leave entitlement (pro-rata for part-time)
• Additional 3 days off for winter office closure
• Christmas eve half day
• Holiday carry over up to 5 days
• Company pension scheme; entry contribution rate of 3% with a 5% company contribution. Company will also match employee contribution up to a maximum of 10%
• Life assurance of 4x basic automatic membership
• Group Income Protection cover providing 75% of salary up to 5 years;automatic membership
• Group Critical Illness cover 1x basic salary, automatic membership
• Vitality private healthcare benefit in kind; optional membership
• BUPA dental care scheme benefit in kind; optional membership
• Employee Assistance Programme available to all employees
• Cycle to Work salary sacrificescheme
• Electric Vehicle salary sacrifice scheme
• Enhanced maternity, paternity and adoption leave pay
• Swappable bank holidays
• Hybrid working as standard
• MentalHealth First Aiders and supportevents
• Discounts and savings through BNH Extras
• Eye carecontribution
• Learning budget per employee and company-wide learningand development programmes
• £25 per person per quarter for staff team lunch
• Financial contribution to home working equipment
• Regular company social events
• Weekly fruit delivery
• Mango Language learning tool
• Subsidised tickets for Cheltenham Literature Festival

As an Employee Ownership Trust, we do things a little differently from some other organisations. Every one of our employees has a voice and our people are highly motivated and committed. Our structure allows for our combined success as an organisation to be shared equitably across the Company. The trust is indirect, meaning that eligible employees are not shareholders directly, however they are held ‘in-trust’ by the Trust’s Board of Directors.

EDI statement:

Ecctis Ltd is committed to fostering a culture of inclusivity and connectedness. The core of our work involves working internationally with individuals all over the globe with different backgrounds. In recruiting for our organisation, Ecctis Ltd is an Equal Opportunities Employer, and welcomes the unique contributions you can bring; therefore, we specifically welcome applicants of all backgrounds, regardless of race (including colour, nationality, and ethnic or national origin), sex or gender, gender reassignment, sexual orientation, religion or belief, age, marriage or civil partnership, pregnancy and maternity, or disability.

This role profile sets out the scope and main duties of the post at the date when the role was created or last reviewed. Such details may vary on occasion without changing the overall scope of the role or level of responsibility required. This role profile is intended to give an overall indication of the duties and responsibilities of this role but is not exhaustive and the job holder may be asked to perform other duties, which reasonably align with the general remits of their role and level of responsibility.

Ecctis Ltd is committed to providing a workplace free from discrimination or harassment. We expect every employee to do their part to We are an equal opportunities employer, ensuring that there is no bias on gender (or gender reassignment) race, sexual orientation, disability, age, religion or belief. We recruit purely on merit and skills.