HR Shared Service Co-ordinator

The Orders of St John Care Trust; Lincoln; Hybrid; GBP 27,000; Full time

Job summary

A leading care organization based in Lincoln is seeking a HR Shared Services Co-ordinator. The successful candidate will support HR and recruitment administration, manage training information, and act as the first point of contact for HR queries. This position offers 25 days holiday plus bank holidays, and opportunities for development and progression, with a hybrid work model.

Benefits

25 Days Holiday plus 8 bank holidays

NEST Pension

Life Assurance

Free onsite parking

Development and progression opportunities

Discounts through blue Light card

Qualifications

• Ability to undertake substantial amounts of routine administration.
• Experience in maintaining systems and files.
• Ability to build positive relationships with colleagues.

Responsibilities

• Ensure accurate employee training information is inputted.
• Act as first point of contact for HR queries.
• Administer the employee lifecycle processes.
• Support recruitment system users.

Skills

Excellent telephone manner

Time management

Team collaboration

Effective communication

Job description

HR Shared Services Co-ordinator

Location: Eyre Court, Lincoln

Salary: £26,405 per annum

Hours of work: 37.5 hours per week, hybrid working

About the role

To support the Shared Service function with the full range of HR, Training & Recruitment administrative duties for the Trust. In addition to support the Operations Centre generally by contributing to the efficient and effective running of the office.

Key responsibilities

• To take responsibility for ensuring accurate and correct employee training information is inputted on to HR.NET, including creating and closing course sessions.
• Reviewing and promoting upcoming training courses and maintaining course waiting lists.
• Secure and book suitable training venues and locations for larger training events.
• Prepare Training Materials for Care Certificate Courses.
• Reporting for E-learning and prepare and distribute certificates of completion.
• To act as first point of contact for all HR and Training related queries, including but not limited to updating and publishing the Annual Training schedule.
• To act as point of contact for external Training suppliers, for example First Aid, H&S, Moving & Handling and Minibus.
• Support the applicant to employee onboarding process, ensuring starter forms are provided to payroll according to county deadlines.
• Provide Super User support and advice for applicants and hiring managers using the recruitment system.
• Maintain HR systems with changes or user set ups.
• Maintain HR Shared drive, HRIS and Paper personnel files.
• Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes.
• Requesting and providing employment references.
• To support the development and implementation of Shared Services through HR & Training administration process improvement.
• Any other duties as delegated by the Shared Service Team Lead.

About you

• Excellent telephone manner
• Able to undertake substantial amounts of routine administration including drafting non-standard letters etc.
• The ability to form positive relationships with colleagues.
• Be able to communicate effectively and efficiently.
• Have excellent time management skills.
• The ability to work as part of a team and promote harmonious relationships.
• Able to recognise and respect the contributions of other staff and act supportively.

About the benefits

• 25 Days Holiday plus 8 bank holidays
• NEST Pension
• Life Assurance
• Free onsite parking
• Development and progression opportunities
• Access to blue Light card offering you discounts on shopping, days out, restaurants and much more