Housing Officer — Build Safe, Welcoming Communities

Sage Homes Company; England; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A housing organization in England is seeking a Housing Officer to join their team, focusing on delivering outstanding tenancy and estate management services. Ideal candidates will have experience in housing management, strong communication skills, and a proactive approach to customer service. This full-time position offers opportunities for professional development and generous benefits including flexible working arrangements.

Benefits

25 days holiday, plus extra days for service

Annual discretionary bonus scheme

Health cash plan for various medical services

Study support package

Workplace Pension with matching contributions

Cycle to Work scheme

Electric car scheme

Wellbeing support

Two days' paid volunteering leave

Charity fundraising support

Qualifications

• Experience in housing management (Housing Association or Registered Provider).
• Full UK driving licence and access to a vehicle suitable for business purposes.

Responsibilities

• Deliver customer-focused tenancy and estate management services.
• Support residents with housing queries and tenancy sustainment.
• Carry out inspections and audits.
• Collaborate with teams to manage service delivery.
• Maintain accurate records and contribute to service improvements.

Skills

Communication skills

Organizational skills

Customer service

Proactive approach

Education

CIH/IRPM qualification or equivalent

Job description

A housing organization in England is seeking a Housing Officer to join their team, focusing on delivering outstanding tenancy and estate management services. Ideal candidates will have experience in housing management, strong communication skills, and a proactive approach to customer service. This full-time position offers opportunities for professional development and generous benefits including flexible working arrangements.