Housing Customer Service Advisor - Temporary (Belfast)

NIFHA Corporate Partnership; Belfast; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A leading housing association in Belfast is seeking a Customer Service Advisor for a temporary maternity cover role. In this position, you'll be integral in providing outstanding service to customers in a fast-paced environment. Candidates should have at least one year of experience in a customer service role and proficiency in Microsoft Office Applications. The role offers flexible working arrangements and great benefits, including healthcare and a generous pension scheme.

Benefits

Healthcare scheme

Generous annual leave

Pension scheme

Qualifications

• Minimum of one year experience in front-line customer service role.
• Experience dealing with high volume of customer queries.

Responsibilities

• Provide outstanding service to customers contacting Clanmil.
• Use different communication channels to engage with customers.
• Promote digital channels where possible.

Skills

Customer service experience

Communication skills

Microsoft Office Applications

Job description

A leading housing association in Belfast is seeking a Customer Service Advisor for a temporary maternity cover role. In this position, you'll be integral in providing outstanding service to customers in a fast-paced environment. Candidates should have at least one year of experience in a customer service role and proficiency in Microsoft Office Applications. The role offers flexible working arrangements and great benefits, including healthcare and a generous pension scheme.