Housekeeping Supervisor

Hosted Home; Greater London; On-site; GBP 35,000 - 47,000; Full time

Job summary

A boutique hotel in Greater London is seeking a Housekeeping Supervisor to manage daily operations within the Housekeeping department. Candidates must have at least 1 year of experience in a similar role in luxury hospitality, with strong attention to detail and excellent communication skills. The role offers an on target earning potential of £46,870.20 annually, including base salary and gratuities, plus a range of perks including 28 days holiday and exclusive staff benefits.

Benefits

Biannual company socials

Staff rates and discounts

Birthday day off

Meals during shifts

Pension and health benefits

28 days holiday

Recommend-a-friend bonus

Qualifications

• At least 1 year of experience in a Housekeeping Supervisor role within luxury hospitality.
• Excellent time-management skills for busy periods.
• Strong attention to detail and communication abilities.

Responsibilities

• Manage daily operations and housekeeping activities.
• Conduct spot checks and maintain high standards.
• Delegate tasks to the housekeeping team.

Skills

Time management

Attention to detail

Communication skills

Passion for hospitality

Job description

Who are we?

Celesteis the newest property from the world of Estelle, sister to Maison Estelle in Mayfair and Estelle Manor in Oxfordshire. Ameticulously restoredtownhouse, Celeste is opening invibrant Notting Hill, London. A publicItalian-Americanrestaurantis located on the ground floor, complete with alfresco front terrace, elegant wrap around bar counter and a glazed conservatory in the rear. Set on the first floor, our oak-panelled, Tokyo-influencedmembers’ barevokes Art Deco grandeur, with a sculptural bar stretching beneath soaring windows.Celeste’s second floor offers members an open kitchen-stylepantry,servingJapanesedishes from the traditional robata, alongside delectable sushi and sashimi. Tucked beneath the eaves, onCeleste’s third floor,‘The Apartment’is anideal spot for a private hosted occasion, with rustic beams,?reclaimedwooden floors and the spirit of an artist’s studio.

As a Housekeeping Supervisor you’ll be responsible for:

• Managing the day-to-day operations and activities within the Housekeeping department ensuring the team deliver an exceptional hosted experience for our members.
• Providing direction to the housekeeping team throughout the day.
• Carrying out regular spot checks of the public areas and toilets to check the work of the Housekeeping team and maintaining high standards throughout the club.
• Ensuring that daily cleaning check lists are completed.
• Acting upon member requests and special requirements where necessary.
• Reporting any maintenance issues to the Head Housekeeper and Chief Engineer.
• Passing on all information relevant to the cleaning of our members club public areas to the Head Housekeeper e.g. maintenance issues, special requirements and requests etc.
• Ensuring procedures for all waste disposal and recycling are adhered to.
• Encouraging a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
• Delegating daily tasks and schedules to the Housekeeping team.
• Managing linen, uniform and other fixed assets.

WHO WE ARE LOOKING FOR:

• At least 1 year proven experience in a Housekeeping Supervisor role within a luxury / lifestyle hospitality business.
• Excellent time-management skills; comfortable prioritising what is important during busy periods.
• Obsessive about attention to detail.
• Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
• A genuine passion for hospitality and hosting.

What’s in it for you?

The on target earning potential for this role is £46,870.20 per annum - comprising a base salary of £35,989.20, plus a qualified estimate of £10,881 in gratuities and service charge. This is based on a houlry rate on £15.38*.

AtEstelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across Ennismore brand.
• Birthday day off
• Goes without saying, but we will feed you during your shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.

*About gratuities & service charge:

• Gratuities (tips) are paid on a pro-rata basis regardless of your role.