Housekeeping Supervisor

WGC Limited; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel services company is seeking a Housekeeping Supervisor to oversee team operations in a dynamic environment. Responsibilities include improving productivity, managing team performance, and ensuring exceptional guest satisfaction while adhering to safety policies. Ideal candidates will have prior housekeeping experience and the ability to work flexible hours. This position offers a competitive wage and numerous benefits.

Benefits

Life Insurance

Discounts from top retailers

Discounted health insurance

Workplace pension scheme

28 days holiday

Training budget of up to £10,000

Qualifications

• Experience in a housekeeping environment.
• Ability to deliver consistent service in a challenging environment.
• Flexibility in work hours including weekends and holidays.

Responsibilities

• Support day-to-day running of housekeeping department.
• Improve productivity and efficiency of room cleaning.
• Recruit, train, manage and monitor team performance.
• Maintain strong working relationships within the hotel.

Skills

Previous housekeeping experience

Team management

Communication skills

Problem-solving

Job description

Overview

Novotel Bristol, Victoria Street, BRISTOL, BS1 6HY

Rate: £14.20 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 and more
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

With Hotel Housekeeping Supervisor Experience

Flexible (Weekends, Bank Holidays, School Holidays)

30-40 Hours Minimum Per Week

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215