Hotel Receptionist & Guest Experience Champion

Ennismore; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A hospitality company seeks a night receptionist for The Hoxton Shepherd's Bush. Responsibilities include guest service, managing arrivals and departures, and ensuring accurate billing. Ideal candidates will have a helpful attitude and a passion for hospitality. The role offers various perks including health benefits, discounts, and opportunities for progression. This position promotes a flexible, team-oriented work environment where individuality is valued.

Benefits

28 days holiday including bank holidays

Pension and life insurance

Health cash plan

Free night at The Hoxton

Retail and hospitality perks

Qualifications

• Previous hotel or similar experience preferred but not required.
• Ability to handle challenges independently.
• Openness to learning and trying new things.

Responsibilities

• Maintain a positive and friendly attitude at all times.
• Handle guest arrival and departure processes.
• Ensure accuracy of guest billing and transactions.
• Complete night reception tasks correctly.

Skills

Helpful attitude

Teamwork

Confidence

Passion for hospitality

Job description

A hospitality company seeks a night receptionist for The Hoxton Shepherd's Bush. Responsibilities include guest service, managing arrivals and departures, and ensuring accurate billing. Ideal candidates will have a helpful attitude and a passion for hospitality. The role offers various perks including health benefits, discounts, and opportunities for progression. This position promotes a flexible, team-oriented work environment where individuality is valued.