Hotel Operations Leader | Drive Guest Experience & Profit

Fonab Castle Hotel Ltd; United Kingdom; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading hotel group in the United Kingdom seeks an experienced Operations Manager to oversee hotel operations and enhance guest experiences. The position involves collaborating closely with various departments to ensure a high level of service, managing staff training, and driving hotel strategies. Ideal candidates should possess a Management degree or relevant experience and a strong understanding of PMS/POS systems. This full-time role offers a competitive salary and attractive benefits in a breathtaking location.

Benefits

Wagestream - Instant access to earned wages

Health and well-being rewards

Career development opportunities

Employee recognition scheme

Exclusive discounts at hotels

Breathtaking work locations

Qualifications

• Experience in a senior management position at a quality hotel.
• Strong understanding of hotel operations and guest service.

Responsibilities

• Oversee departmental operations to ensure smooth running of the hotel.
• Collaborate with all hotel departments to exceed guest expectations.
• Train and develop staff while handling guest inquiries.

Skills

Strong understanding of PMS/POS systems

Ability to multi-task effectively

Ability to stay calm under pressure

Education

Management degree or equivalent industry experience

Job description

A leading hotel group in the United Kingdom seeks an experienced Operations Manager to oversee hotel operations and enhance guest experiences. The position involves collaborating closely with various departments to ensure a high level of service, managing staff training, and driving hotel strategies. Ideal candidates should possess a Management degree or relevant experience and a strong understanding of PMS/POS systems. This full-time role offers a competitive salary and attractive benefits in a breathtaking location.