Hotel Groups & Distributors Senior Manager

Afm Marketing; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading hospitality firm in the UK is seeking a Senior Manager for Hotel Groups & Distributors. This role focuses on driving sales growth, overseeing a sales team, and building strong relationships with stakeholders. Ideal candidates should have over 5 years of experience in the hospitality industry, a successful sales record, and strong negotiation skills. Join a dynamic environment that values diversity and offers competitive benefits.

Benefits

Competitive salaries

Ongoing development

Flexible work environment

Qualifications

• Over 5 years of experience in Sales within Hospitality, Groups, and Distributors.
• Experience managing sales teams effectively.
• Successful track record of achieving sales goals.

Responsibilities

• Manage the Groups and Distributor sales team to drive sales and profit.
• Deliver Sales and Profit vs. budget on a monthly basis.
• Lead annual budgeting processes and ensure financial targets align with company objectives.

Skills

New business development

Sales performance leadership

Strong communication

Negotiation skills

Cross-functional relationship building

Tools

Salesforce

Job description

Hotel Groups & Distributors Senior Manager

The role is responsible for leading and executing strategic initiatives to drive sales growth, focusing on both Hotel accounts and Distributors. The position oversees sales targets, ensuring a balance between customer retention and new business acquisition. A key aspect of the role is building and nurturing strong relationships with senior stakeholders to strengthen customer loyalty and satisfaction. As a senior representative of Molton Brown, you will act as a brand ambassador, elevating brand visibility across the multiple channels. Additionally, the role includes leading and motivating a team of six to deliver on commercial objectives and support long-term business growth.

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high-quality products and services to create a Kirei Life for all. Kao has been listed among the World’s Most Ethical Companies for many years. Our corporate philosophy, the Kao Way, guides us in acting with integrity, driving innovation, and treating each other with trust and respect.

What You Will Do

• Manage the Groups and Distributor sales team to drive sales and profit in line with global hotel strategy.
• Work with the Hotel Director to define what the global strategy means for Groups and Distributors.
• Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target, focusing on growing key distributor markets and Global Groups.
• For own accounts: Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.
• Develop and execute strategic sales initiatives to maximize revenue across all accounts.
• Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results.
• Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom lines and roll up across all Group Hotels and Distributors Hotel team.
• Prepare, present and analyse sales and profit reporting.
• Ensure the sales team maintains the Account Management System by ensuring that all customer data, new account information, leads and enquiries are updated on Salesforce.
• Become an expert in the industry with regard to the assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers.
• Lead and manage a team; driving sales performance by setting clear objectives, delegating responsibilities effectively, and ensuring alignment with overall commercial goals.
• Project management of key business initiatives such as strategic development of the groups and distributor markets, marketing initiatives, Salesforce compliance including reporting.
• Negotiation with larger 3rd party groups for global deals.

What You Will Need

• Experience in new business development.
• Over 5 years of experience in Sales with Hospitality, Groups and Distributors at a Global level.
• Preferably experience with a luxury brand selling business to business.
• Experience managing sales teams; driving sales performance through effective leadership, clear delegation of responsibilities, and alignment with commercial objectives.
• Ability to build and maintain cross-functional relationships internally and externally.
• Ability to adapt to work processes or procedures, to others, and work effectively and in a positive manner when under pressure.
• Strong communication skills.
• Successful track record of achieving sales goals and budgets.
• Strong negotiation skills.

About Kao and Molton Brown

Kao is a global company with brands including Molton Brown. Kao emphasizes integrity, craftsmanship, and environmental responsibility. The Kao Way guides actions across the organization.

Hiring Process and How We Work

We value diversity and welcome applications from all areas of the global community. Kao is committed to a friendly and flexible work environment with competitive salaries, benefits, ongoing development, and opportunities to grow your skills. Details on how we work and benefits are provided by Kao.

How to learn more

For more information, please visit the Kao website: https://www.kao.com/emea/en/