Hostel Assistant x 3 - Stirling YH

Hostelling Scotland; Stirling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national charity for youth hostelling in Scotland is seeking a Hostel Assistant to provide essential services including reception, cleaning, and catering. Ideal candidates should enjoy outdoor activities and possess strong communication skills. Benefits include membership for hostel stays, pension, and employee assistance program. Adaptability is key, as priorities may shift during busy periods. This is a live-in position in Stirling with a salary of £12.40 per hour.

Benefits

Membership of Hostelling Scotland

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Enjoy outdoor activities and exploring surroundings.
• Ability to handle customer inquiries effectively.
• Flexibility to adapt to changing workloads.

Responsibilities

• Full reception service including check-in/out.
• Handling customer enquiries and basic catering duties.
• Cleaning and housekeeping duties.

Skills

Communication skills

Teamwork

Adaptability

Job description

Job Reference: STIHA024

Salary: £12.40 per hour

Accommodation: This is a live in position (Note: a small weekly utility levy applies)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours .

Hostelling is open to all. We are a non‑profit charity, and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check‑in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

Naturally a great communicator who loves to work as part of a team .S omeone who can support and respect their colleagues, as some of the teams live in depending on location.

In return we offer:

• Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
• Employee Assistance Programme
• Pension and holidays
• Uniform is provided

Additional Information:

• A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance
• You must be able to provide evidence of your right to work in the UK before starting with us.

Please note:We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.