Hospitality Team Lead: Lead Service, Coach & Growth

Dobbies Garden Centres Ltd; Hungerford; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading garden centre retailer is seeking a Restaurant Team Leader to deliver an exceptional customer experience while mentoring staff and ensuring food safety. You will foster a positive work environment, maintain high service standards, and promote Dobbies Club membership. Candidates should have a passion for food and hospitality, along with supervisory experience. This role comes with competitive benefits, including generous discounts and access to development programs.

Benefits

Generous annual leave

50% off in Restaurants

Access to eLearning platforms

Support for financial wellbeing

Employee wellbeing platform access

Qualifications

• Passion for food and hospitality.
• Experience in a customer-facing role.
• Ability to work in a busy environment.
• Eager to learn and gain new experiences.

Responsibilities

• Support and coach other staff members.
• Deliver excellent customer service.
• Maintain cleanliness and uphold standards.
• Drive sales and promote membership benefits.

Skills

Customer service

Food safety knowledge

Teamwork

Supervisory experience

Job description

A leading garden centre retailer is seeking a Restaurant Team Leader to deliver an exceptional customer experience while mentoring staff and ensuring food safety. You will foster a positive work environment, maintain high service standards, and promote Dobbies Club membership. Candidates should have a passion for food and hospitality, along with supervisory experience. This role comes with competitive benefits, including generous discounts and access to development programs.