Hospitality IT Support Engineer — Growth, Perks & Impact

Peoplebank; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality venue in Greater London is seeking an IT Support Engineer to maintain technology operations and assist staff with IT issues. The role involves providing 1st and 2nd line support, managing critical systems and ensuring cybersecurity. Candidates should have prior IT support experience in hospitality, knowledge of various platforms, and strong customer service skills. Join a community that values individuality and growth. Competitive salary and generous benefits are provided.

Benefits

Competitive salary above market rate

20 days holiday plus additional paid days

50% discount when dining in restaurants

Generous 'Refer a Friend' scheme

24/7 confidential well-being support

Growth opportunities

Qualifications

• Prior experience in IT support within a hospitality environment.
• Strong knowledge of network infrastructure and endpoint management.
• Ability to communicate technical concepts to non-technical users.

Responsibilities

• Deliver 1st and 2nd line IT support for colleagues.
• Support critical business systems including POS and CRM.
• Maintain servers, networks, and cybersecurity defences.
• Implement new systems and provide training to colleagues.

Skills

IT support experience

Network infrastructure knowledge

Customer service skills

Problem-solving capabilities

Tools

Micro Simphony POS

Microsoft 365

Google Workspace

Apple Devices

Job description

A leading hospitality venue in Greater London is seeking an IT Support Engineer to maintain technology operations and assist staff with IT issues. The role involves providing 1st and 2nd line support, managing critical systems and ensuring cybersecurity. Candidates should have prior IT support experience in hospitality, knowledge of various platforms, and strong customer service skills. Join a community that values individuality and growth. Competitive salary and generous benefits are provided.