Hospitality ICT Assistant Manager – Cluster IT Lead

Imperial London Hotels Limited; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned hotel group in Central London is seeking an Assistant ICT Manager to oversee the ICT infrastructure across multiple properties. The ideal candidate will have 3-5 years of IT operations experience and relevant certifications. This role plays a critical part in aligning hotel technology strategies with overall organizational goals to enhance guest satisfaction. Attractive benefits including holidays, discounts, and training opportunities are offered.

Benefits

28 holidays increasing to 33

Free meals on duty

Uniform & Dry-cleaning

Training and development programs

Employee Assistance Programme

Qualifications

• Minimum 3-5 years of experience in IT operations.
• Relevant certifications (e.g., ITIL, PMP, CISSP) is a plus.
• Experience with telecommunications and audio-visual systems.

Responsibilities

• Oversee and manage the ICT infrastructure across multiple hotels.
• Ensure the seamless operation of IT services.
• Align technology strategies with organizational goals.

Skills

IT operations

Network architecture

Cloud-based services

Telecommunications systems

Training non-technical staff

Tools

Property management systems (PMS)

POS systems

Guest service platforms

Job description

A family-owned hotel group in Central London is seeking an Assistant ICT Manager to oversee the ICT infrastructure across multiple properties. The ideal candidate will have 3-5 years of IT operations experience and relevant certifications. This role plays a critical part in aligning hotel technology strategies with overall organizational goals to enhance guest satisfaction. Attractive benefits including holidays, discounts, and training opportunities are offered.