Hospitality Host

Portico Corporate Reception Management Ltd; City of Edinburgh; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading corporate hospitality firm in Edinburgh is seeking a Hospitality Host to provide exceptional service. The role includes setting up meeting rooms, managing reception, and delivering high-end catering services. Ideal candidates will have previous catering experience, a proactive attitude, and excellent communication skills. This physically demanding position requires manual handling, ensuring a friendly and efficient service in a professional environment. Join a diverse team committed to quality and growth.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous catering experience, preferably in a high-end corporate environment.
• Hardworking and proactive with a passion for customer service.
• Ability to communicate clearly face to face and over the telephone.

Responsibilities

• Provide a friendly and efficient hospitality service.
• Book and set up meeting rooms for individual meetings.
• Handle reception duties and back of house tasks.

Skills

Catering experience

Customer service

Communication skills

Manual handling

Proactive attitude

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico have begun the search for a Hospitality Host to join our small team based within a client floor operation in Edinburgh.

The friendly welcome from our Reception and Hospitality team set the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the role of the Hospitality Host is not just the meet and greet on reception. It includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service.

The main purpose of the successful Hospitality Host will be to provide a friendly and efficient hospitality service at the firm’s offices. They will book the meeting rooms, setting them up for each individual meeting. And host during the meetings themselves, ensuring that all equipment in the room is in working order, whilst providing a high-end food and beverage service to the client’s staff and their visitors.

As well as the hospitality and hosting services to the meeting rooms, the successful Hospitality Host will cover reception and ensure that all relative back of house duties are managed appropriately, such as keeping the pantry clean and operating the cloakroom services.

Hours: 40 hours per week, with shifts from 7:30am-4:30pm or 10am-7pm, Mon-Fri.
Salary: £27,000 per annum

Please note that this is a very physically demanding role, that requires the successful candidate to be happy with manual handling and heavy lifting, as they move furniture and partitions around in the setup of the rooms.

The successful Hospitality Host will have previous catering experience, preferably within a high-end corporate environment.

They will be hardworking, proactive, with a passion for customer service. They will also maintain a professional appearance and possess the ability to communicate clearly both face to face and over the telephone.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.