Hospitality Host

Portico Corporate Reception Management Ltd; City of Edinburgh; On-site; GBP 27,000; Full time

Job summary

A corporate hospitality management company is seeking a Hospitality Host in Edinburgh. The successful candidate will provide efficient hospitality services, manage meeting room setups, and ensure a friendly atmosphere for guests. The role requires previous catering experience and a strong passion for customer service. Physical demands include manual handling for furniture movements. This position offers a salary of £27,000 per annum and various employee benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Qualifications

• Previous catering experience in a high-end corporate environment.
• Hardworking and proactive with a passion for customer service.
• Ability to communicate clearly both face to face and over the telephone.

Responsibilities

• Provide a friendly and efficient hospitality service at the firm’s offices.
• Book and set up meeting rooms according to individual requirements.
• Cover reception and manage back of house duties such as pantry cleaning.

Skills

Previous catering experience

Passion for customer service

Ability to communicate clearly

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico have begun the search for a Hospitality Host to join our small team based within a client floor operation in Edinburgh.

The friendly welcome from our Reception and Hospitality team set the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the role of the Hospitality Host is not just the meet and greet on reception. It includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service.

The main purpose of the successful Hospitality Host will be to provide a friendly and efficient hospitality service at the firm’s offices. They will book the meeting rooms, setting them up for each individual meeting. And host during the meetings themselves, ensuring that all equipment in the room is in working order, whilst providing a high‑end food and beverage service to the client’s staff and their visitors.

As well as the hospitality and hosting services to the meeting rooms, the successful Hospitality Host will cover reception and ensure that all relative back of house duties are managed appropriately, such as keeping the pantry clean and operating the cloakroom services.

Hours: 40 hours per week, with shifts from 7:30am-4:30pm or 10am-7pm, Mon-Fri.
Salary: £27,000 per annum

Please note that this is a very physically demanding role, that requires the successful candidate to be happy with manual handling and heavy lifting, as they move furniture and partitions around in the setup of the rooms.

The successful Hospitality Host will have previous catering experience, preferably within a high‑end corporate environment.

They will be hardworking, proactive, with a passion for customer service. They will also maintain a professional appearance and possess the ability to físico communicate clearly both face to face and over the telephone.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24‑hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.