Hospitality & F&B Director: Lead World-Class Guest Experience

Utilita Arena; United Kingdom; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading event hospitality firm in the United Kingdom is seeking a Senior Hospitality Manager to oversee the delivery of exceptional guest experiences. This role involves setting service standards, leading hospitality teams, and managing budgets effectively. Candidates must have proven leadership in hospitality and the ability to maintain operational excellence in a fast-paced environment. Enjoy benefits such as annual leave, pension contributions, and health support as you thrive in a diverse, inclusive workplace.

Benefits

Discounted tickets for events

25 days of annual leave plus bank holidays

Life Assurance policy

5% pension contribution

HealthShield for medical costs

Employee Assistance Programme

Eye care vouchers

Cycle to Work Scheme

Referral rewards

Qualifications

• Proven senior hospitality leadership experience in F&B operations.
• Strong commercial awareness with analytical skills for decision making.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead the delivery of hospitality operations for events.
• Develop and deliver the overall hospitality strategy.
• Control budgets and resources, ensuring operational performance.

Skills

Leadership in hospitality

Operational excellence

Communication skills

Organizational skills

Commercial awareness

Job description

A leading event hospitality firm in the United Kingdom is seeking a Senior Hospitality Manager to oversee the delivery of exceptional guest experiences. This role involves setting service standards, leading hospitality teams, and managing budgets effectively. Candidates must have proven leadership in hospitality and the ability to maintain operational excellence in a fast-paced environment. Enjoy benefits such as annual leave, pension contributions, and health support as you thrive in a diverse, inclusive workplace.