Hospitality Coordinator Bar, Bistro & Resident Service Lead

Buckshawretirementvillage; Chorley; On-site; Full time

Job summary

A retirement community in Chorley is looking for a Hospitality Coordinator to enhance customer service for residents. The role involves delivering training to staff, ensuring high-quality standards in the Bistro, and responding promptly to customer requests. Ideal candidates will possess strong communication skills and experience in hospitality. Competitive pay and various benefits are offered, including career growth opportunities. Candidates must have the right to work in the UK and will undergo a DBS check.

Benefits

Access up to 50% of earned wages

Funded qualifications

Gym discounts

Exclusive retail discounts

Free parking

Qualifications

• Enthusiastic individual with a passion for customer service.
• Ability to build and maintain relationships with residents.
• Experience in hospitality roles preferred.

Responsibilities

• Deliver customer service training to Hospitality Assistants.
• Respond to customer requests in a timely manner.
• Ensure quality checks are met in the Bistro.
• Deliver enhanced level of customer service to residents.

Skills

Customer service training

Relationship building

Quality assurance

Communication skills

Job description

A retirement community in Chorley is looking for a Hospitality Coordinator to enhance customer service for residents. The role involves delivering training to staff, ensuring high-quality standards in the Bistro, and responding promptly to customer requests. Ideal candidates will possess strong communication skills and experience in hospitality. Competitive pay and various benefits are offered, including career growth opportunities. Candidates must have the right to work in the UK and will undergo a DBS check.