Hospital Receptionist — Patient Concierge & Admin Support

Nuffield Health Brentwood; Hereford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare charity in Hereford is seeking a Receptionist to provide exceptional service, manage patient enquiries, and prepare clinical paperwork. Responsibilities include welcoming patients, handling phone enquiries, and ensuring seamless coordination within the healthcare environment. The role offers a part-time work schedule with opportunities for personal wellbeing through a variety of employee benefits, including gym memberships and health assessments. Ideal candidates possess great communication skills and experience in healthcare administration.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience in healthcare administration or reception is preferred.
• Ability to communicate sensitive information clearly and empathetically.
• Strong customer service skills essential.

Responsibilities

• Help patients feel comfortable when they visit.
• Manage phone calls and appointment bookings.
• Prepare clinical paperwork and referral forms.

Skills

Communication skills

IT skills

Customer service

Job description

A leading healthcare charity in Hereford is seeking a Receptionist to provide exceptional service, manage patient enquiries, and prepare clinical paperwork. Responsibilities include welcoming patients, handling phone enquiries, and ensuring seamless coordination within the healthcare environment. The role offers a part-time work schedule with opportunities for personal wellbeing through a variety of employee benefits, including gym memberships and health assessments. Ideal candidates possess great communication skills and experience in healthcare administration.