Hospital Café Supervisor

Elior Uk; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering service in the United Kingdom is seeking a Supervisor to oversee daily operations at their Hospitals division. This role involves managing teams and ensuring high-quality customer service. The ideal candidate will have strong leadership skills, a customer-focused approach, and prior supervisory experience. At Elior, employees enjoy various perks, including free meals, flexible working hours, and opportunities for personal growth.

Benefits

Free, tasty meals

Flexible working

28 days of holiday (31 after two years)

Paid volunteering days

Career development opportunities

Pension schemes and life assurance

Exclusive discounts

Qualifications

• Strong leadership and communication skills are essential.
• Ability to manage and motivate a team is required.
• Customer-focused approach and problem-solving abilities are a must.

Responsibilities

• Oversee daily operations and support the team.
• Monitor and maintain quality, hygiene, and safety.
• Handle customer queries and resolve issues.

Skills

Strong leadership and communication skills

Ability to manage and motivate a team

Customer-focused approach

Good organizational and problem-solving abilities

Previous supervisory or team-leading experience

Job description

Elior Hospitals – Nourishing Those Who Care

At Chapel Allerton within our Hospitals division, we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn’t just fuel - it’s part of the recovery journey, and we’re proud to play a role in that.

What you’ll be doing…
As a Supervisor, you will oversee daily operations, support your team, and ensure excellent customer service and smooth running of the Restaurant/Café/Lounge areas.

Lead and motivate team members to deliver high standards

Monitor and maintain quality, hygiene, and safety procedures

Manage staff scheduling and daily tasks

Handle customer queries and resolve issues promptly

Support training and development of team members

Report operational updates and challenges to management

Ensure compliance with company policies and procedures

Working Pattern: Monday - Friday | 35 hours per week

What can you bring?

Strong leadership and communication skills

Ability to manage and motivate a team

Customer-focused approach

Good organizational and problem-solving abilities

Previous supervisory or team-leading experience preferred

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

Why You’ll Love Working Here

We’re a <>people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Researchrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!