Homefinder Review Officer

Connected Local Government; Mansfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in Mansfield is seeking a Homefinder Review Officer for the Housing Needs service. The role involves responding to appeals, managing data requests from the housing regulator, and coordinating the void process. The ideal candidate will possess excellent customer service and written communication skills, along with strong organizational abilities. A Basic DBS check is required for this position. Apply by 4 January 2026 for an interview on 14 January 2026.

Benefits

Generous holiday entitlement

Local Government pension

Qualifications

• Excellent customer service skills required.
• Strong written communication skills for responding to customers.
• Highly organised and motivated with a creative service delivery approach.

Responsibilities

• Respond to Homefinder appeals in accordance with policy.
• Support service with data requests from social housing regulator.
• Co-ordinate the void process for the Housing Needs service.

Skills

Customer service skills

Excellent written communication

Organisational skills

Motivated and creative approach

Job description

Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year and Local Government pension.

The Housing Needs service is recruiting to the post of Homefinder Review Officer to work within the Homefinder service. You will play a key role in responding to Homefinder appeals in accordance with the Homefinder policy. This role will also support the service with responding to data requests from the regulator of social housing and effectively co-ordinating the void process for the Housing Needs service.

You will have excellent customer service skills and an excellent written skill for responding to customers.

You will also be highly organised and motivated with a creative approach to service delivery.

For further details about the role contact Elinor Brophy on 07395283407.

The successful candidate will be required to undertake a Basic DBS check.

Closing date: 4 January 2026
Interview dates: 14 January 2026

To apply please click theApply Nowlink below.