Home Ownership Administrator

Royal Borough of Kensington and Chelsea; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in London seeks a Home Ownership Administrator to provide vital administrative support and serve as a point of contact for resident enquiries. Ideal candidates are highly motivated with excellent organisational skills and experience in project coordination. This role offers a competitive salary, generous leave, and the opportunity to make a positive impact in the community.

Benefits

Competitive salary

Generous annual leave

Pension plan

Qualifications

• Highly motivated with a can-do attitude.
• Experience in planning or project coordination.
• Strong ability to build trust with residents and partners.

Responsibilities

• Provide administrative support to the Home Ownership team.
• Serve as the first point of contact for resident enquiries.
• Keep the system up to date and organise quarterly events.

Skills

Excellent administrative skills

Organisational skills

Minute-taking skills

Communication skills

Event logistics planning

Job description

Home Ownership Administrator – Royal Borough of Kensington and Chelsea

Join us to apply for the Home Ownership Administrator role at Royal Borough of Kensington and Chelsea. This position supports the Home Ownership team in delivering seamless services to residents.

Job Description

• Provide administrative support to the Home Ownership team to ensure new projects run smoothly.
• Serve as the first point of contact for resident enquiries in person, by email, or phone.
• Keep the system up to date and organise and facilitate quarterly events.
• Create presale management packs on request and within deadlines, including raising invoices and protecting the Council from claims.
• Attend meetings outside normal working hours or on weekends when necessary, with sufficient notice.

What You'll Bring

• Highly motivated with excellent administrative, organisational and minute‑taking skills.
• Experience in planning, project coordination or event logistics, including planning tools and evaluation frameworks.
• Strong ability to communicate effectively at all levels and build trust with residents, councillors and partners.
• Can‑do attitude and genuine passion for making a difference.

Why Join Us

At RBKC we invest in our people, communities and future. You will work in a supportive, high‑performing planning department that values professionalism and innovation, offering career pathways, mentoring and training.

In return you will receive a competitive salary, generous annual leave and pension, and the satisfaction of contributing to one of London’s most dynamic planning services.

About Us

Kensington and Chelsea is a diverse community with thriving businesses and unique local places. We focus on supporting residents, strengthening our approach and creating a fairer borough.

Interview Details

Interviews will take place in person during the week commencing 8th December.

How to Apply

Please apply online, explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning, subject to the volume of suitable applicants.

Equality & Diversity

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring our recruitment and selection process is inclusive and accessible.

We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the salary range, with annual salary increases until they reach the top of the pay scale, and any agreed cost‑of‑living pay rises.