Holiday Sales - Receptionist - HS1

Parkdean Resorts UK Limited; Wareham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading holiday park organization is seeking a charismatic receptionist to join their guest experience team in Wareham. This role emphasizes being the face and voice of the company, ensuring every guest has an unforgettable experience. With no prior experience required, candidates just need a passion for hospitality and a positive attitude. The position offers comprehensive training and various employee discounts, making it a great opportunity to start a career in the hospitality sector.

Benefits

50% discount on holidays

30% discount on food and drinks

Employee Assistance Programme

Access to training and development

Qualifications

• No experience required, but a passion for hospitality and guest experience is essential.
• Ability to communicate effectively and handle inquiries professionally.

Responsibilities

• Represent the guest experience and improve service using feedback.
• Handle all guest inquiries promptly and professionally through various channels.
• Keep administrative tasks up-to-date, including bookings and cash reconciliation.
• Understand guest needs to enhance experience and drive revenue.

Skills

Charisma

Positive attitude

Customer service

Job description

Sandford, Sandford, Wareham, Dorset, United Kingdom

Job Description

Posted Thursday 8 January 2026 at 01:00

Charismatic? A big people person? Then you would make a fantastic receptionist!

Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.

No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

What you will be doing...

• Represent the guest experience, using feedback to improve service and drive performance
• Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
• Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
• Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [e-mail]