HGV Technician (Mercedes-Benz) Swindon Service & Support

HGVTraders LTD.; Swindon; On-site; GBP 41,000 - 45,000; Full time

Job summary

A leading vehicle repair company in Swindon is looking for an experienced HGV Technician. The role includes performing repairs and maintenance on Mercedes-Benz trucks, ensuring high-quality service. With a competitive salary and opportunities for ongoing training, the ideal candidate will hold a Level 3 NVQ/City and Guilds in HGV Vehicle Repair and have excellent attention to detail and time management skills.

Benefits

Overtime opportunities paid at 1.5 basic hourly rate

20 days of annual leave plus Bank Holidays

Birthday off

Enhanced Maternity and Paternity pay

Access to wellness programmes

Qualifications

• Experience in carrying out diagnostic and service repairs.
• Ability to identify worn and faulty components in accordance with DVSA standards.
• Full UK driving license for the relevant vehicle classes.

Responsibilities

• Perform major and minor repairs to Mercedes-Benz trucks.
• Conduct regular inspection and preventive maintenance services.
• Maintain workshop cleanliness and inventory.

Skills

Resilience

Motivation

Attention to Detail

Time Management

Education

Level 3 NVQ or City and Guilds or IMI Qualification in HGV Vehicle Repair

Job description

Overview

Basic £41,000, OTE £45,000. Overtime paid at time and a half. 40 hours. (various shifts available).

Your Role

We are looking for an experienced and qualified HGV Technician to join our team at our Mercedes-Benz dealership in Swindon. As an HGV Technician, your role will be to keep our customers’ vehicles on the road through quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service to the highest quality.

Being part of our team means being an expert in what we do. We are committed to investing in your career and skill set, so when you join our technical team you will benefit from an annual appraisal and ongoing training.

• Role Level on the Rygor Career Journey Map: C1, Individual Contributor

Rygor is an official UK Best Workplace for Development, and we are committed to helping you achieve your goals, which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our company values of being Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.

What’s it like to be part of Team Rygor?

“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.”- Patrick, Technician

Day to day, you will be:

• Performing major and minor repairs to Mercedes-Benz trucks.
• Performing regular inspection and general preventive maintenance services.
• Maintaining inventory in the workshop and cleanliness from oil spills and dust.
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carrying out wheel alignment and tyre fitting.
• Completing customer documentation while working to agreed time scales.

Skills & Behaviours Required for this Role

Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance, with experience in carrying out diagnostic and service repairs. You will need the ability to identify worn and faulty components in accordance with DVSA Standards and hold a current, full UK driving license for the relevant vehicle classes.

Resilience - A resilient person who can cope with challenges.

Motivation - Essential for personal and team success and part of being a brilliant team player.

Attention to Detail - Precision in diagnosing issues and conducting repairs to meet safety and performance standards.

Time Management - Ability to prioritise and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. You can read more about our values and behaviours on our website.

Rewarding

Application & Interview Support

If you need support with your job application, we encourage you to explore our Career Hub—a free resource designed to help you reach your career goals. The Career Hub offers guidance on crafting standout applications, excelling in interviews, and preparing for re-entry into the workforce. You can access the site here.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. If you are experienced for the role and hold the necessary qualifications, we encourage you to apply, even if you don’t feel you meet all requirements.

Benefits for you

• Overtime opportunities paid at 1.5 basic hourly rate.
• Saturdays paid at overtime
• A day off for your Birthday
• Business close 24 December and 27 December in 2025
• 20 days of annual leave per year plus Bank Holidays
• Branded uniform and boot allowance
• Working for an official Great Place to Work™️ and UK Best Workplace for three years running
• Working for a Best UK Workplace for Wellbeing
• Working for a UK Best Workplace for Development
• Recipients of the Silver Award under the Armed Forces Covenant
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to wellness programmes and Employee Assistance Programmes
• Mental Health First Aiders
• Reward and recognition programmes, including annual awards
• Annual appraisals and progression opportunities
• Manufacturer training and in-house development opportunities
• Long service recognition and increased annual leave after 5 years
• CVs shortlisted online; include information that makes you stand out
• Short screening call may be conducted with the hiring manager or people team
• On-site meet the team, tour, and interview process
• If successful, an offer will be made

Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor, we are committed to diversity, equity, inclusion and belonging. We welcome authentic self-expression and respect all backgrounds, ages, ethnicities, religions, genders, sexual orientations, disabilities, caring responsibilities, neurodiversity and more. We encourage you to apply if you are excited about the role.

Support - If you need reasonable adjustments to our process, please let us know how we can support you.

Additional Benefits

• Company Pension
• Death in Service Cover

About the Company

We are an award-winning multi-franchise dealer group with branches across England, offering extensive coverage for customers in the M5, M4 and M42 corridors. We have invested in site renovations and opened new sites, including a brand-new branch in Reading (2023) and a Mercedes-Benz site in Heathrow (2024). We are a Great Place to Work™️ and a UK Best Workplace for three years running, reflecting our Rewarding, Reliable and Respectful culture.

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